My First & Last Experience with Swiggy Food Delivery App

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Image source : officechai.com

[Disclaimer: Views expressed here are my own & is a result of my experience with the service provider]

It was a lazy Sunday afternoon and my hunger level was raising high with every passing minute and hence, I decided to give it a shot to the new installed Food Delivery App – Swiggy!

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Rising need of Social Customer Care and How brands are adapting it

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My recent encounter with   and  motivated me to write this blog post.

Social media has provided consumers with multiple ways to interact with companies directly and influence peers’ buying decisions. This has put a lot of pressure on businesses to have an active presence social networks. While it’s wise to use social media for customer service, research shows that you shouldn’t give up on more traditional support methods just yet.

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